Creator agreement

1. Parties and scope

This agreement is between Campflow (“we”) and you, the approved creator or publisher (“you”). It governs the campaigns assigned to you, the tracking links issued to you, the content you submit for approval, the commission you may earn and how you are paid. It sits alongside our terms and conditions and privacy policy.

2. Eligibility

You must be 18 years or older and able to enter into a binding agreement. You confirm this when you apply. We may request proof of age or identity, and may withhold a payout until identity and bank details have been verified. You are an independent creator, not an employee, agent or partner of Campflow.

3. Commission split

Each campaign has a commission share agreed with you, expressed as a percentage of the commission the affiliate network actually pays Campflow for an approved conversion. Your share is shown in your dashboard before you promote the campaign. The remainder is retained by Campflow.

Illustrative example, not a projection: if the network pays Campflow $2.00 for a validated conversion and your agreed share for that campaign is 25%, you are allocated $0.50 and Campflow retains $1.50. Creator and platform allocations always add up to the commission actually received, and rounding is deterministic so the calculation can be reproduced.

4. When commission becomes payable

Commission is calculated only from conversions the network reports and approves. A conversion is recorded as pending when it is received and becomes eligible for payment only after the network has approved it and we have reconciled it. We do not pay commission based on a campaign’s advertised payout, and we do not pay for clicks, impressions or referrals.

5. Reversals

A conversion may be reversed by the network or advertiser after it was recorded, for example because it was duplicated, fraudulent, incentivised where not permitted, failed a quality check, or was cancelled or returned. When a conversion is reversed:

• the conversion is marked as reversed and the reason is recorded;
• the commission associated with it is no longer owed to you;
• a financial adjustment is recorded in the ledger; and
• if the amount was already paid to you, the negative adjustment is carried into your next payout to the extent this agreement permits.

We never delete the original transaction. Reversals are visible in your dashboard together with their reason.

6. Minimum payout and payout schedule

Approved and unpaid commission is paid in South African rand by EFT on a fixed schedule, once your unpaid approved commission reaches the minimum payout threshold in force. The schedule and threshold are published in your dashboard and may change on reasonable notice. Each payout stores the exchange rate used when it was prepared; a historic payout is never recalculated at a later rate. A payout is marked as paid only once the payment has been made and verified.

7. Content approval is mandatory

You must submit every proposed promotional placement to Campflow for approval before it goes live, including feed posts, stories, videos and bio placements, together with the platform, the placement type and the caption or copy. Only approved content may be published. Approval applies strictly to the approved version; if you materially change the content, it must be submitted for approval again. You may not claim that content was approved if it was not.

We may approve a submission, reject it, or request changes with an explanation. We keep the approved version and its approval history on record.

8. Campaign restrictions you must respect

Every campaign is subject to its own rules, which are shown to you before you accept it. These may limit the countries you may target, the channels you may use, the claims you may make and the methods you may not use. You must follow the rules of the specific campaign you are promoting. We do not assume that any campaign permits a particular traffic source; if a campaign does not allow it, you may not use it.

9. Prohibited promotional methods

You must not use any of the following:

• incentivised completions where the campaign does not expressly permit them;
• fake, fabricated or misleading leads or conversions;
• automated, bot, scripted, purchased or exchanged traffic;
• cookie stuffing, forced clicks or clicks without a genuine user action;
• self-referrals or referral exchanges with other creators;
• claims that an offer is guaranteed, risk-free or an income opportunity;
• any method prohibited by the applicable campaign rules or by law.

A breach of this clause may result in reversal of the affected conversions, suspension of your account and withholding of the associated commission.

10. Affiliate disclosure

Every promotional placement must clearly and conspicuously disclose that it is an advertisement or that you earn a commission from it, in a way your audience will understand. This is required by this agreement and by South African advertising standards. Campflow discloses its own role, it earns a share of the commission on approved conversions.

11. Reporting and transparency

Your dashboard shows clicks excluding flagged bots, conversions, conversion rate, pending commission, approved commission, amounts allocated to a payout, amounts paid and reversals. Every amount attributed to you is recorded in an append-only ledger, and corrections are made by adding adjustments rather than changing history.

12. Suspension and termination

We may suspend your account and disable your tracking links immediately if we reasonably believe you have breached this agreement, the terms, or a campaign’s rules, or if we are investigating suspected invalid traffic. On suspension you lose access to the portal, and commission arising from reversed or disqualified conversions is not payable. Approved and unpaid commission may be withheld where this agreement permits withholding, including where a rule breach or an unresolved investigation is the reason for suspension.

Either party may end this agreement on notice. Clauses dealing with reversals, adjustments and records survive termination.

13. Tax and your own affairs

You are responsible for your own tax. Campflow pays you commission as an independent creator and does not deduct income tax or issue an employee tax certificate. You are responsible for declaring amounts you receive and for any other obligations that apply to you.

14. Personal information

We process your personal information to review your application, issue tracking links, report on performance and pay you, in accordance with POPIA. Bank details are encrypted before storage. See our privacy policy for what we collect, how long we keep it and how to exercise your rights.

15. No guarantee of income

We do not promise, guarantee or estimate your income. Any figure shown anywhere in the programme is illustrative. What you earn depends on your audience, the campaigns available to you and how many qualifying actions your referrals complete and the network approves.

16. Governing law

This agreement is governed by the laws of the Republic of South Africa.